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Understanding the construction process will help owners manage their expectations and emotions.

Here’s a quick quiz…

It’s several months into a new custom build. The home is weather tight, plumbing and wiring have been roughed in, the insulation is in place, and drywall has been screwed to the walls and ceilings. The drywallers are sanding the seams in preparation for that first, shiny coat of paint. How do most homeowners feel?

Communication is important in all relationships, and your relationship with your builder is no exception. Effective communication between client and builder will reduce concerns and stress before, during, and after the building process. Here are some tips for keeping the lines of communication open at key points.

When selecting a builder—The best time to explore your level of comfort with a builder’s communication style is while you are deciding on a builder. These early communications often reflect how your builder will communicate during construction and after closing. Builders who are effective communicators will encourage your questions and provide satisfactory and prompt answers.

A lot of people don’t understand the sheer complexity of the builder’s job and the systems required to build a house from scratch.

Many analogies have been used to describe the professional builder: the conductor of an orchestra, the captain of a ship, even a general executing a military campaign. The point is that the builder is the one who must coordinate the innumerable players and products needed to transform a set of two-dimensional drawings into a finished home. The builder has to make sure that everything happens just when it’s supposed to, and that the end result is exactly what the clients envisioned.

The low-bid, budget company may cost more in the long run. Here’s why.

Does your builder have the size and — more importantly — the management systems needed to handle a custom home project? If not, the final cost in dollars and frustration may be more than you bargained for.

There are innumerable ‘horror stories’ on the Internet about the downsides of hiring the lone contractor. In the extreme, you may read about solo builders who lack the needed licenses and insurance to protect the owner from accidents or fraud. They may lack written warranties or human resources to keep their promises and complete a job as promised.

You’ve finally decided to build that dream home and have invited us into your living room or have cornered us during the Parade of Homes. Now what?

As a professional homebuilder, we are prepared to answer any questions you have as you make a purchasing decision, arguably one of the most important financial choices in your life.

But while we encourage and welcome this dialogue, we often find that homebuyers aren’t typically prepared for that opportunity.